Privacy Policy

Last updated: 05/01/2026

1. Introduction

HeyAgency is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with the EU General Data Protection Regulation (GDPR) and applicable Italian data protection laws.

This policy applies to all visitors, clients, and users of our website and services.

2. Data Controller

The data controller responsible for your personal data is:

HeyAgency
Rovigo, Italy
Email: contact@heyagency.it

3. Personal Data We Collect

We may collect the following information:

➥ Name, email address, phone number

➥ Business details and project information

➥ Website usage data and analytics

➥ Communication records and support requests

We only collect data that is necessary to provide our services.

4. Purpose of Data Processing

Your data is processed for the following purposes:

➥ Legal and regulatory compliance

➥ Providing web development, SEO, and digital services

➥ Responding to enquiries and project requests

➥ Contractual and administrative obligations

➥ Improving website performance and security

5. Legal Basis for Processing

We process personal data based on:

➥ Legitimate business interests

➥ Your consent

➥ Contractual necessity

➥ Legal obligations

6. Data Storage and Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. Data is stored securely and retained only as long as necessary.

7. Data Sharing

We do not sell or rent personal data. Data may be shared only with:

➥ Legal or regulatory authorities when required by law

➥ Trusted service providers required for project delivery

8. Your Rights Under GDPR

You have the right to:

➥ Access your personal data

➥ Request correction or deletion

➥ Restrict or object to processing

➥ Request data portability

➥ Withdraw consent at any time

Requests can be sent to our contact email.

9. Cookies

Our website uses cookies to improve user experience and analyse traffic. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted on this page.